OUR COOKIE AND TRACKING POLICY

Last updated: 2026-09-23

We value your privacy and are committed to ensuring the lawful and secure handling of your personal information. This Cookie and Tracking Policy explains in plain terms how cookies and similar tracking tools are used across our websites, products, and services.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They hold information related to that visit and can be used for various purposes — such as remembering your online preferences, enabling certain website functions, and gathering statistical data about website usage.

How we use cookies

We, along with our partners, use cookies and comparable technologies to understand user behavior, operate and improve our website, track navigation patterns, and gather aggregate demographic insights. These files are sent by the website to your browser, which then stores them on your device.

Cookies help improve your browsing experience by making navigation easier and allowing us (where applicable) to customize site content and enhance functionality. If cookies are disabled, some website features may not work properly.

The cookies we use do not store information that directly identifies you. Any data collected is processed in line with our Privacy Policy and is not shared with third parties except as stated there.

Examples of how we use cookies:

  • To enhance security and prevent fraudulent activity.
  • To enable functions within our online application forms — without cookies, certain services cannot be accessed.
  • To understand how visitors arrive at and use our site, helping us improve its design and user experience. We use tools such as Google Analytics for this purpose; details on their cookie use can be found in Google's Privacy Policy.
  • To manage and analyze web traffic.
  • To measure the effectiveness of advertising campaigns and tailor promotional content.

Types of cookies we use:

  • Session cookies: Temporary files that remain active only while you browse our site, remembering your previous actions to avoid re-entering details.
  • Persistent cookies: Stored on your device for a set period, these help recognize you as a returning visitor through a unique identifier.

Categories of cookies

  • Strictly necessary: Needed for the site to work and to remember your cookie choice. They do not require consent and cannot be switched off.
  • Analytics: Help us understand how visitors use the site so we can improve it. Set only after you click Accept.
  • Marketing: Measure which advertising brought you to us and let our advertising partners show relevant ads. Set only after you click Accept.

Cookies we use

NameProviderCategoryPurposeRetention
cookieConsentcookieConsentIdcookieConsentVersioncookieConsentTimecookieDeclineTimeXpert Rent (browser storage)Strictly necessaryRemember whether you accepted or declined cookies, and which version of this policy you answered.Until you change your choice or clear your browser data
legalTokenXpert Rent (browser storage)Strictly necessaryKeep you signed in to your account.Until you sign out
xpert_ads_attribution_v1Xpert RentMarketingRemember which advertising campaign brought you to us, so a booking can be attributed to it.90 days
xpert_affiliate_attribution_v1Xpert RentMarketingRemember which partner referred you, so the partner can be credited for your booking.120 days
_ga_ga_*_gid_gat*Google AnalyticsAnalyticsCount visits and understand how the site is used.Up to 2 years
_gcl_au_gcl_aw_gcl_gs_gcl_dc_gcl_ls_gcl_*_gac_*Google AdsMarketingMeasure bookings that came from Google advertising.90 days
_fbp_fbcMeta (Facebook, Instagram)MarketingMeasure bookings that came from Meta advertising.90 days
_uetsid_uetvid_uetsid_exp_uetvid_exp_uetmsclkidMicrosoft Advertising (Bing)MarketingMeasure bookings that came from Microsoft advertising.1 day (_uetsid) to 13 months (_uetvid)
_clck_clskMicrosoft ClarityAnalyticsRecord how pages are used (clicks, scrolling) to find and fix usability problems.1 year (_clck), 1 day (_clsk)
_hj*HotjarAnalyticsUnderstand how pages are used to improve the site.Up to 1 year

Your consent

Analytics and marketing cookies are set only after you click Accept in the cookie banner. If you click Decline, or make no choice, only strictly necessary cookies are used. Simply continuing to browse is not treated as consent.

Changing or withdrawing your consent

You can change your choice at any time, as easily as you gave it: open Cookie settings in the footer of any page, or use the button below. If you withdraw consent, we delete the analytics and marketing cookies already stored on your device.

Record of your consent

So that we can demonstrate the choice you made, each time you accept or decline we keep a record of: a random identifier created in your browser, your choice, the date and time, the version of this policy, the language and page you were on, your browser type, and a shortened IP address (the last part removed). If you are signed in, the record is linked to your account, and a booking you make is linked to the record in force at the time.

Managing or removing cookies

We do not use cookies to collect sensitive personal data. However, some data processed may be considered personal under applicable laws. You can control cookies through your browser settings — for example, by blocking them entirely, accepting only certain types, or deleting them when you close the browser.

Instructions can be found in your browser's Help section or your mobile device's user manual. Note that restricting cookies may impact the functionality of some services.

Tracking technologies

Like most websites, we automatically collect certain technical information to manage and improve our sites and services. We do not track your online activity across third-party websites, nor do we respond to "Do Not Track" browser signals.

We have not authorized third parties to collect personally identifiable information about your activity over time and across different websites through our platform.

We may work with advertising partners who use cookies or similar tools to deliver targeted ads based on your browsing behavior and interests. You may opt out of interest-based advertising via the links provided for your region; however, you will still see non-personalized ads.

Updates to this policy

We may occasionally revise this Cookie and Tracking Policy. The date of the latest update will always be shown, and we encourage you to review this page regularly for the most recent version.

Xpert Rent Logo

Explore

Montenegro Car Rental
Podgorica AirportTivat AirportBudvaKotor
Albania Car Rental
Tirana AirportDurrësSarandaVlora
BlogMost Popular Destinations

Company

About UsContact UsPrivacy PolicyCookie PolicyTerms & Conditions

Support

My BookingCheck FAQ PageFor AI Assistants

Partnership

Car Rental SuppliersAffiliate PartnersCorporate RentalsAll partnership options

© 2026 Xpert Rent All Rights Reserved.

We use cookies

We use cookies to ensure you get the best experience on our website. Learn more